Resources for you and your residents
Resident tools are always on and ready to help
Whether residents need to troubleshoot common issues or pay their bill, Xfinity self-service makes it easy to get answers. Online tools, 24/7 support, and easy-to-access apps give residents everything they need to help resolve issues and get the most from their service.
Xfinity My Account: The ultimate resident resource
Say hello to the hassle-free way for residents to manage their Xfinity account anytime, anywhere — with no call needed. With Xfinity My Account, they can personalize their WiFi name and password, check for service outages, and pay their bill.
Find answers with our help and support pages
When residents have product-specific questions or issues, they can visit our help and support pages, an online database with how-to resources, articles, and frequently asked questions. All easily searchable by issue or service.
How they can access it all
An Xfinity username and password lets residents access their account, use Xfinity WiFi hotspots, and download Xfinity apps.
Customer benefits and customized programs that add value
Moving with Xfinity
We make it easy for residents to get connected on moving day. And with our digital tools, setting up service at their new address is simpler than ever.
Xfinity Rewards
Our thanks. Their rewards. This program is designed as a thank you for residents. Best of all, it’s free and easy for them to join.
Comcast Smart Solutions
Explore customizable tools to help attract residents, optimize energy use, enhance security, manage operating costs, and automate processes. Unlock your property’s full potential.
Property Manager resources for day-to-day ease
On-campus student housing
Getting your students connected just takes a few simple steps. We’ll show you how to get them studying and streaming in no time.
Restrictions apply. Not available to all areas.